Community Medical Services
  • Phoenix, AZ, USA
  • Full Time

Medical, Dental, Vision, 401k, Life Insurance, PTO


Community Medical Services is a rapidly growing company with room for advancement. We currently have several locations in four states that provide substance use disorder and behavioral services in the form of medication assisted treatment and counseling to clients with opioid use disorder.

The Clinical Coordinator for Community Medical Services is a clinically-focused position that will assume overall clinical responsibility for Community Medical Services' behavioral health services for the clinics the coordinator oversees. You will work within the context of the agency's management team and are responsible for directing and supervising the assigned clinical agency staff. You will also assure that all appropriate professional standards, licensing, and certification requirements for all staff are maintained as directed by the local RBHA, CARF, state and federal agencies. In addition, you will provide support to assigned program staff involved in licensing, accreditation, performance and quality improvement, clinical supervision, and clinical skills training.  Lastly, you will represent the agency with external stakeholders as assigned, and work closely with the Compliance Coordinator, Quality Improvement Manager, and Clinic Managers.  

 

CLINICAL COORDINATOR ESSENTIAL DUTIES AND RESPONSIBILITIES  

(Includes the following; other duties may be assigned)

 

Clinical Supervision:

  • Oversees behavioral health services and clinical supervision of clinical staff for assigned regional clinics. Clinical supervision and oversight means ongoing, regularly occurring process of examination, critique, and improvement of a clinician's skills, typically in a one-on-one setting or small group.
  • Monitors and reviews clinical documentation of clinicians assigned caseload related to assessments, service plans, progress notes, and other required clinical documentation.
  • Serves as Program Director for purposes of CSAT and submits all exception requests for clients as requested.
  • May have a caseload of individual clients based on clinical need of area(s) of oversight. May assist with intakes, discharges, coordination of care, counseling, or other clinical needs of clients at clinic(s) of oversight.

 

Training and Employee Development:

  • Provides support including direct clinical training and continuing professional development that meets individual clinical and staff needs.
  • Defines training program development in terms of setting time frames, establishing priorities, implementing development activities, establishing evaluation criteria, monitoring and reporting on training completions as required by policy, contracts, and coordinating responsibilities.
  • Works cooperatively with the members of senior management in assessing, implementing and evaluating training programs for staff competence and for meeting regulatory agency guidelines.
  • Works cooperatively with their supervisor to obtain or develop specific curriculum to address expertise and competency in all clinical program areas.
  • Evaluates and obtains tools that may be used to measure or provide feedback on training program status, effectiveness and applicability.
  • In Arizona, sets up and manages the state's required RELIAS training system accounts and trainings that are required for new and on-going employees.

 

Risk Management:

  • Works with Compliance Coordinator and Quality Improvement Manager in responding to grievances, appeals, complaints, and critical incidents such as IAD (incident, accident, or death) reports. Provides assistance and follow-up to quality of care concerns.
  • Assists and works closely with Compliance Coordinator and Quality Improvement Manageron all plans of corrections and record requests received from oversight agencies. Assists in root cause investigation.
  • Works closely with the Compliance Coordinator and Quality Improvement Manager to address trends in deviations.
  • Assists and works with Compliance Officer and Quality Improvement Manager in responding to subpoenas and records requests.

 

Other Areas:

  • Attends monthly meetings and other meetings as assigned by management team related to oversight agency protocol and required involvement. Involved in review and updating process for policies and procedures related to changes in clinical areas addressed by state, federal, RBHA, CARF DEA or other oversight agency needs.
  • Active in community relations planning and attends outside community meetings to advocate and support needs of clinical aspect of programs and treatment services. Participates in and actively supports community advisory committees.
  • As a licensed Behavioral Health Professional, (BHP), maintains licensure and completes all required documents, provides all signatures in required time frames as required by a BHP for assigned location(s) as needed.
  • Visits all sites as needed to assist with clinical needs of assigned locations.
  • Performs other duties and works on special projects that are consistent with the general clinical duties of the position.

 

CLINICAL COORDINATOR COMPETENCIES

  • Uses good judgment and maintains effective boundaries when sharing information about company with staff, other providers, and members of the community.
  • Be available to offer leadership and cooperation to clients and community providers in the development of clinical effective services.
  • Demonstrates sufficient knowledge and understanding of human behavior and of general mental health issues, treatment planning and the field of human social services to work towards the rehabilitation of the client
  • Ability to train, clinically supervise and provide clinical oversight to behavioral health staff
  • Knowledge of opioid addiction treatment medication including methadone, buprenorphine (Suboxone), Vivitrol, and other opiate treatment medications, is preferred, but not required
  • Knowledge of CARF standards, DEA, CSAT, and assigned state health and human services systems and regulations.
  • Culturally competent and sensitive to individualized client treatment needs.
  • Ability to communicate clearly and effectively; skillful in both verbal and written communications.
  • Excellent organizational skills.
  • Strong computer knowledge including Microsoft Word, Excel, PowerPoint and SharePoint.

 

CLINICAL COORDINATOR QUALIFICATIONS 

  • Behavioral Health Licensed Professional: LCSW preferred, also LPC, LISAC, LAC, LASAC, or LBSW
  • Bachelor's degree in behavioral health related field OR combination of full-time behavioral health work experience and post high school education in a field related to behavioral health totaling at least 6 years
  • Requires four years of experience in substance abuse counseling, supervision, and training of behavioral health staff
  • Ability to travel to assigned CMS sites in Arizona
Community Medical Services
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